FAQs
Do you ship worldwide?
Yes we do! We offer international shipping to most destinations worldwide.
How much does shipping cost?
The contribution to the shipping costs is calculated according to the weight of the items ordered and the country of destination.
How long does shipping take?
Please leave up 5-12 business days for your order to be processed, and between 1-2 weeks for your order to be delivered to you.
How long does it take for the order to be shipped?
Please allow up from two days to maximum to one week for us to process your order! It will usually be faster, but delays during collection launch may incur delays.
How can I track my order?
You will receive an email with a tracking number.
Which courier you use?
Orders are shipped via Leased line packets or express. We currently cannot specify the carrier for your order.
What currency your website uses?
Our prices are displayed in EUR (EUROPEANDOLLAR). You can adjust which currency you would like to view our website in on the website footer.Please be aware of your local currency conversion rates when calculating the value of your order.
Do I have to pay import taxes/duties on an international order?
We try our best to make sure you don't have to pay additional import or customs taxes/duties but sometimes it is out of our control.
If you are charged additional taxes/duties, you are responsible for payment. Unfortunately, Buddha Stones is unable to advise what taxes/duties charges may be applied to international shipments.
We are not responsible for any taxes/duties applied to your package.For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected charges at your end.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@eu-chine.com
Other inquiries? Let's chat.
Please email us at info@eu-chine.com