Orders are processed within 1-3 business days. Please note the shipping times for pre-order items. Refer to the estimated delivery times for international orders below.
●During peak periods (e.g., sales or public holidays), dispatch times may be delayed due to high order volumes.
●Products shipped from China.
●Please ensure your shipping information, including door number, email address, and phone number, is accurate. Avoid abbreviations to help the carrier locate your address quickly.

We will cover the customs and tax fees of your orders.

We currently cannot specify the carrier for your order.

THE ZHAI reserves the right to cancel or refuse the sale of any product for a legitimate reason and to inform the CUSTOMER by email after the order has been registered (unavailability of the product, existence of a dispute with the CLIENT, abnormal request by the CLIENT).