THE ZHAI Membership Club
At THE ZHAI, we cherish our loyal customers. To show our gratitude, we offer exclusive birthday gifts, member discounts, and early access to new collections and events. Joining is easy—just register an account on our official website and shop logged in to unlock rewards. Level up for even more perks, and let’s create special moments together!
VIP Program
Join our VIP program and get exclusive rewards
Bronze
Free
|
Silver
Earn 500 points
|
Gold
Earn 1250 points
|
Platinum
Earn 2500 points
|
Diamond
Earn 5000 points
|
|
|---|---|---|---|---|---|
| Points multiplier | 1× points per 1$ spent | 1.25× points per 1$ spent | 1.5× points per 1$ spent | 1.75× points per 1$ spent | 2× points per 1$ spent |
| Exclusive Early Access to New Collections | No | No | Yes | Yes | Yes |
| Special Birthday Rewards | Yes | Yes | Yes | Yes | Yes |
| VIP-Only Flash Sales & Promotions | No | Yes | Yes | Yes | Yes |
Ways to Earn
Earn points by completing these actions
Ways to Redeem
Redeem points for these rewards
IT’S A FRIEND THING
Give 10%, Get 10%
Give them 10% off their first order, and you’ll get 10% once they make a purchase.
Referral discounts are only valid for new customers.
Frequently Asked Questions
Have questions? We have answers!
Our Rewards Program is an exclusive loyalty system designed to enhance your shopping experience. Earn points through purchases and special activities, then redeem them for discounts, exclusive products, and VIP benefits. It's our way of saying thank you for your continued support.
Membership is automatic and completely free! Simply create an account or place your first order, and you'll instantly become part of our rewards community. No additional sign-up steps required.
Your rewards dashboard provides a complete overview of your points balance, tier status, and available benefits. Visit the "Rewards" section to view your points history, redeem rewards, or check your progress towards the next tier level.
Advancing through our VIP tiers is simple: earn points through purchases and program activities. Each tier has specific point requirements, and your progress is clearly displayed in your rewards dashboard. The more you engage with our program, the faster you'll unlock premium benefits.
Your reward points are yours to keep indefinitely. There's no expiration date, giving you complete flexibility to save and redeem your points whenever you choose. We believe in rewarding your loyalty on your terms.