Handmade Bamboo Square Storage Tray

Shipping
Free shipping on orders over $69. Processing time is usually 2 business days. Once your order is dispatched, you will receive tracking information.

Returns
As our products are custom-made and handcrafted, we do not accept returns or exchanges unless there is a quality issue. If you have any concerns, please contact our customer service team via email at service@thezhaichina.com or check our DELIVERY & RETURNS for more details.

Silk Care Instructions

Your silk items from THE ZHAI, including brocade table mats, phone straps, and embroidered pieces, require gentle care to maintain their beauty:

• Hand wash only in cold water (30°C/86°F or below)
• Use mild, silk-specific detergent
• Do not soak for extended periods
• Gently squeeze water out - never wring or twist
• Dry flat in shade, away from direct sunlight
• Iron on low temperature with a cloth barrier if needed

Important:Avoid exposure to direct sunlight for prolonged periods to prevent fading. Keep away from sharp objects.

Bamboo Care Instructions

For bamboo items including tea trays, storage baskets, and cricket cages:

• Clean with a slightly damp cloth
• Dry thoroughly after cleaning
• Store in a well-ventilated area
• Apply food-grade bamboo oil every 3-6 months
• Keep away from excessive moisture and direct heat

Note:Do not submerge bamboo items in water. Avoid placing in areas with high humidity.

Wooden Furniture Care Instructions

For handcrafted wooden furniture including cabinets, tables, and shelves:

• Dust regularly with a soft, dry cloth
• Clean with a slightly damp cloth when needed
• Use appropriate wood polish every 3-4 months
• Maintain consistent room temperature and humidity
• Use coasters under drinks and hot items
• Rotate decorative items periodically to prevent uneven aging

Caution:Avoid placing furniture in direct sunlight or near heat sources. Clean spills immediately to prevent staining.

Special Care for Mixed Material Items

For items combining multiple materials (such as wind chimes and decorative pieces):

• Dust with a soft brush or cloth
• Clean different components according to their material type
• Store indoors during severe weather
• Handle with clean, dry hands
• Keep away from high-traffic areas to prevent accidental damage

Remember:Each piece is handcrafted and unique. Handle with extra care to preserve its artisanal qualities.